REFUND AND EXCHANGE POLICY
Customer Satisfaction is your right and our duty. If in any case you are not satisfied with your purchase, DaDa Bedding Collection will refund or exchange your product.
If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products subject to the following conditions.
2. Shipping and handling costs are completely free of charge towards the customer - pre-paid labels will be provided by us upon requesting a return to this link provided here.
3. Return labels may take up to 1 business day to process and e-mailed to you once a return request is created.
4. All Bed Sheet Sets and Duvet Cover Sets Cannot Be Returned.
5. All other Items must be repackaged in its original packaging and in an unused condition. Failure to do so may subject to a restocking fee up to 20% depending on the condition.
6. The returned items must be unused and unwashed, If the products you have purchased from us are faulty, wrongly described or different from a sample shown, then we will meet our legal obligations which may include refunding you or providing a replacement product provided that items are returned within a reasonable time with proof of purchase.
7. Depending on where your location is, items may arrive back to our warehouse within 2 to 7 working business days.
8. Once your return is delivered back to our facility, it may take up to 3-5 business days to process and inspect. A refund will then be processed after this procedure.
9. Sales tax is required on orders shipped within Maryland and Virginia State at the local tax rate.